FAQ

What size do I need?

The size of the Soap Shaper you need depends on the size of the mold you are using, so the first step is to measure the inside dimensions of your mold. I do recommend taking measurements yourself because the measurements from suppliers are not always accurate. This is particularly true for Amazon sellers who are often selling items that they have never seen in person. Also worth noting; if you are using a Pringles can, they come in a few sizes depending on where you purchased it and when. You can also check out my guide to measuring your both loaf and column molds here >

Do you ship to my location?

Yes! Shipping is available worldwide via Canada Post or DHL. In most cases you'll be able to use the cart to get a quote for shipping to your location. Simply add the items you would like and start the checkout process. Once you have entered your shipping address the shipping option available will be displayed in ascending order. You can learn more about shipping here > and if you have any questions, or would like to use DHL, feel free to reach out via the CONTACT page >

How do I qualify for free shipping?

FREE SHIPPING is currently available for orders shipping to Canada, the USA or Puerto Rico. Once your order reaches the minimum value to qualify for FREE SHIPPING it will be automatically available for you to select during checkout. Click here > for more details on FREE SHIPPING.

Do you offer custom sizing?

Need a specific size for your mold? I offer FREE custom sizing in PLA for both Scraper-style and Pull-Through Shapers. Click on the links to browse the items currently available. 

How do I qualify for the "thankreview" discount?

With every review you share on the website, you qualify for a 5% discount towards your next purchase (up to 15% off). To redeem, simply use the coupon code THANKREVIEW, and include the previous order number/s for the products that you reviewed in the notes section during checkout. Once your previous order/s and review/s are verified, any additional discounts will be applied up to 15% off. Please note: each review qualifies for one time for a 5% discount.

Have another question?
Feel free to reach out via the CONTACT form here >